I bought a used car for my teen from Perfection in Rio Rancho in December, and then in June it started having problems and eventually wouldn't run correctly. We got it over to Perfection on Academy for Service and worked with Christy Romero. She was AMAZING. The car had LOTS of problems - thank goodness I uncharacteristically bought the warranty! Christy had the car "diagnosed" quickly and worked directly with the warranty company to get everything done. The car also required new tires (hmmmm...just bought it!), and Christy helped me work with the Perfection in Rio Rancho to get the tires replaced at no cost to me. Christy kept me up to date throughout the process and now I have a car that sounds great and I feel good knowing my teen is driving a safe and reliable vehicle! Perfection on Academy will be my first choice for all service.
Everyone treated me with respect and they did just what they said, I would recommend them to everyone
I won’t go anywhere else to buy a vehicle. They are friendly and efficient! Their prices are better than all the other dealerships we looked at!
Dan summers is fabulous. He got me into a great car with great financing. He took my beat up old car as a trade in and they came and picked my trade in up in case it broke down on the way to them. They treated me with much respect and answered any question I had before I could ask them. This place is fabulous and I would recommend them to anyone. I would definitely recommend you deal with Dan if you get the chance.
I love this Honda location! I purchased a used car here (it was the best customer service I had out of many used car lots, e.g. no pressure and lots of answers to my many questions) and continue to take it here for routine mechanical maintenance. It is easily my favorite Honda location in Albuquerque. Everyone is super organized and timely, while still being relaxed and without making me feel rushed. The service office is very friendly and professional and they tell me what is going on with my car without any pressure to immediately resolve it. Christie in the service office has informed me about recalls for my vehicle that I did not know about (recalls other than the airbags). She is amazing in all regards and has helped me with any questions and situations I have had throughout the several years I have been going. Very easy to talk to and get helpful information from. And last but not least, my ten year old car is in great mechanical shape. I love the comfortable family feel of this place. It feels personable and trustworthy.
Ronald Samaoya was extremely courteous non-pressure salesperson and Perfection Academy did a great job of selling us a very clean low mileage 2015 Honda Accord! We will buy from nobody else!
Perfection on Academy is where I will always go for anything from an oil change to maintenance to emergency service. They have always been quick friendly and HONEST (which is something I cannot say about the other Perfection dealer on the West side) My van died on me out in Santa Fe with no warning. I had no idea what was wrong. Charles did his best to help over the phone with potential problems. Roadside service got me going and I called Charles back to let them know that I was on my way with the van and I was going to have to leave it with them even though I didn't have an appointment. They said they'd try to squeeze me in. I showed up about an hour later and not only did they take the van in and test it immediately, they were able to determine that it was only a bad battery (not fully dead but bad enough so that the car wouldn't start). They had me in and out with a new battery in under an hour. Who does that these days?! Perfection on Academy that's who! You want great customer service go talk to Charles!!!! I can't thank you guys enough!!
Ron was great to work with. They did a great job of helping me find the car i needed in the price range I was looking. Theydid a comprehensive service of the car and provided documentation for everything.Very accomodating.
Excellent customer service from beginning to end by Christy.
I'm so glad I tried Perfection Auto for my Honda CR-V maintenance. I've been a Honda owner for over 30 years and take great care of my cars. I have used Precision Honda in Tucson (they are terrific) and another place when in Albuquerque. Now that I'm living full time in Albuquerque - I decided I needed a change. After checking out the reviews, I decided to give Perfection a try. I received a courteous welcome from Christy, my Service Advisor. She kept me fully informed. All the maintenance was done while I waited in the pristine waiting area. The work was outstanding. I'll be going back.