We were very happy with the information about the Honda Accord vs hybrid and we're able to make an informed decision based on the information. We appreciated the time each staff member gave us so that we our new car. A big thank you to Ron, Paul and Dan.
Very pleasant experience! Great variety of vehicles and awesome prices! Ronnie was very helpful with every step of the purchase, from selection of cars to financing options! I was able to trade in my 2014 Ford Fusion and was able to get a 2014 Ford Fusion Titanium! These guys rock and hope to deal with them again!
This was the best car-buying experience I have ever had. The sales consultant, Ronald Samayoa, was very low pressure and knowledgeable about the car (I had researched the car and everything he said was accurate). Ron let me take the car on a test drive alone which I appreciated. Pricing was straight forward, as I had the internet price which was lower than any other similar model on Truecar, CarMax, CU Auto, and others including NADA. The manager lowered the price another $500 to close the deal. I noticed they only had one key fob, they immediately had another made. This experience is in total contrast to my experience at Perfection Auto in Rio Rancho where I bought a used CR-V last year. They priced at maximum retail and offered me low trade-in on my car which was in excellent condition. No flexibility, take it or leave it. Since we needed a flat-tow vehicle and only 2014 CR-Vs and older are tow-able, we paid but I will never buy a car at Perfection in Rio Rancho. I almost didn't go into Perfection on Academy because of the lousy experience at Rio Rancho but I am glad I did. It is like a different company, friendly, relaxed and much better pricing. When I bought the CR-V I also bought the pre-paid oil changes etc. (dumb move). It takes 1-3 hours for an oil change at Perfection Rio Rancho; I am not exaggerating , up to 3 hours and never less than 1 hour. If you have money to burn and time to waste buy at Perfection Rio Rancho, If you want a good deal with honest, low pressure sales, go to Perfection on Academy. I will go to them first for my next car.
I recently had service done on my car at Perfection Honda on Academy. I want to thank Charles and Christy for the exceptional customer service. I will recommend Perfection Honda on Academy to my family and friends! Great customer service!
Taking my car to Perfection on Academy has been the best dealer Service Department I have experienced. My wife's Honda Element required extensive repairs and Christy Romero and her teammates took the time to explain the necessary procedures. They were sensitive to my budget and helped prioritize the repairs with safety as the primary goal. Everyone was highly professional and friendly at all times. They even provide loaner vehicles if needed and have shuttle service.The Element has over 190,000 miles on it and I'm sure it will go another100 thousand if I continue to bring it to Perfection on Academy for maintenance and repairs!I highly recommend bringing your Honda vehicle to this dealership.
Brandy Zutell is the best service advisor I have ever had the pleasure of working with! Her work ethic follow up on customer services and ability to quickly get my needs taken care of is beyond recognition. Pregnant and all this girl seems to achieve the impossible! Keep up the good work!
I recently purchased a vehicle from Perfection on Academy in Albuquerque, NM. From start to finish, it was the best experience I have ever had buying a car. No hard sell, they were patient with me, showing me various vehicle types and letting me drive them. They answered my questions and treated me professionally and respectfully. As a woman of a certain age, arriving by myself (not bringing a man with me), I found it refreshing to be treated with such patience and respect. I got a great car and a great value. I love the attention to both detail and quality in this organization. And Paul and Ron helped me feel at ease through the entire process. Thank you!
Always great customer service everytime! I always go back cause of that!